FAQs

Welcome to SB Essentials Store! We understand that shopping online can be overwhelming, so we have compiled some frequently asked questions to help make your experience as smooth as possible:

Q: What forms of payment do you accept?
A: We accept payment via major Debit and Credit Cards such as American Express, Diners Club, Mastercard, JCB, and Visa.

Q: Do you ship internationally?
A: Unfortunately, we only offer shipping within the United States at this time.

Q: How long will it take for my order to arrive?
A: Delivery times may vary depending on your location and the shipping method you choose at checkout. However, most orders within the US are delivered within 4-7 business days.

Q: Can I track my order?
A: Yes! Once your order is shipped, you will receive an email with a tracking number that you can use to track your package's progress.

Q: What is your return policy?
A: We offer a 30-day return policy for all unused and unopened items. Please visit our return policy page for more information.

Q: How can I contact customer support?
A: You can reach our customer support team by emailing : support@sbessentialsstore.com or by using the contact form on our website. We strive to respond to all inquiries within 24 hours.

Q: Do you offer discounts for bulk orders?
A: Yes! We offer bulk order discounts. Please contact us for more information.

Q: Can I cancel my order?
A: Yes, you can cancel your order at any time before it is shipped. Please contact us as soon as possible if you need to cancel your order.

We hope that these FAQs have provided you with the information you need. If you have any additional questions, please do not hesitate to reach out to us. Thank you for choosing SB Essentials Store!

Customer Service: 24 Hours

Email:  support@sbessentialsstore.com

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  • Ala Olivia

    CEO

  • George Leo

    Project Manager

  • Amelia Jacky

    Production Controller

  • Daniel Arthur

    Store Manager